Escalation on the ministry's platforms
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Service description
When a procedure stalls on Qiwa, Ajeer, Mudad, Musaned, Freelance, Flexible or Remote work and the platform itself cannot resolve it, an escalation is raised with the ministry. We draft it, file it and follow it to a response.
Required documents
- Commercial Registration and establishment number
- A copy of the procedure, violation or claim at issue
- Supporting correspondence and documents
- Authorised person's details
Service features with Business Partner
- Reviewing the stalled procedure and its platform record
- Choosing the right platform and escalation category
- Drafting the escalation and filing it with attachments
- Following it to a response and reporting back
Frequently asked questions
No. Government fees, where any apply, are separate from our professional fees and are set out in the quotation before we start.
We review, prepare, file and follow the request through to a decision. The decision itself rests with the authority.
Business Partner advantage: The smart agent pulls this service's requirements instantly, prepares your document list automatically, and starts your request around the clock.